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Getting Started
New to Wadehari? Start your journey here with easy guides.
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For Providers
Manage your listings, leads, and professional growth.
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For Customers
Find the best services and manage your appointments.
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Payments & Billing
Information about pricing, refunds, and invoices.
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Safety & Trust
Our policies on data protection and user verification.
Frequently Asked Questions
Quick answers to common questions about our platform.
To verify your provider account, navigate to your Profile Settings and select 'Identity Verification'. You will need to upload a government-issued ID and provide professional certifications if applicable. Our team typically reviews these within 24-48 hours.
Wadehari.lk operates on a commission-based model for transactions made through our platform. Customers pay a small service fee, while providers are charged a percentage of the total project value. Standard accounts are free to list, but premium visibility plans are available.
We use an escrow-style payment system. When a customer hires a provider, the funds are held securely by Wadehari.lk. Payment is only released to the provider once the customer confirms project completion or the agreed-upon milestones are met.
Yes, bookings can be cancelled. However, the refund amount depends on the provider's specific cancellation policy and how close the cancellation is to the scheduled service date. Please review the 'Cancellation Terms' on the provider's listing page.
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We're here to support you 24/7
Can't find what you're looking for? Our dedicated support team is ready to assist you with any questions or technical issues.